Refund, Return & Replacement Policy

Effective Date: 12 August 2026

At Ravestaa, we take care to ensure that your order reaches you in good condition. Please read the following refund, return, and replacement terms carefully before placing an order.

1. Shipping Across India

We offer shipping across India.

• Free shipping may be available on eligible orders above a specified order value.
• A standard shipping fee may apply to smaller orders.
• Shipping charges are generally non-refundable, unless the issue is caused by Ravestaa.

2. Return & Replacement Requests

Customers are requested to report any return or replacement request within 5 days of delivery.

Requests submitted after this period may not be considered.

3. Products Not Eligible for Return or Replacement

For food safety and hygiene reasons, returns or replacements will not be accepted for:

• Opened or used products
• Perishable food items
• Products damaged after delivery due to customer handling or improper storage
• Products returned without the original packaging
• Orders shipped outside India

4. Damaged or Incorrect Products

If you receive a product that is damaged, incorrect, defective, or affected due to an issue attributable to Ravestaa, please contact our support team within 5 days of delivery.

Our team may request photographs of the product and packaging to assess the issue.

5. How to Request a Replacement

To request a replacement, please email our customer support team with:

• Your Order Number
• Clear images of the product and package
• Reason for the return or replacement request

Providing complete information will help our team review your request promptly.

6. Replacement Process

Once your request has been reviewed and approved by our team, the replacement process will be initiated through our logistics partner.

Replacement timelines may vary depending on product availability and your delivery location.

7. Refunds

Where a refund is approved, the applicable refund amount will generally be processed through the original payment method or another appropriate method communicated by our support team.

Shipping charges will remain non-refundable unless the issue is caused by Ravestaa.

8. Contact Us

For any refund, return, or replacement queries, please contact us:

Email: support@ravestaa.com
Phone: +91 9179671973

Please include your order number in all communications so that our team can assist you efficiently.

Ravestaa
Eat Smart. Eat Ravestaa.

For return, replacement, or refund-related queries, please contact us: